Last updated: 10/1/24

1. Introduction
Ideal Air LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our company, use our services, or visit our website https://theidealair.com.

2. Information We Collect

Ideal Air LLC  will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

We may collect the following types of information:

2.1 Personal Information:
– Name
– Address
– Email address
– Phone number
– Payment information

2.2 Non-Personal Information:
– Browser type
– IP address
– Operating system
– Website usage data

3. How We Use Your Information
We use the collected information for various purposes, including:

– Providing and maintaining our services
– Processing transactions
– Sending promotional materials and updates
– Improving our website and services
– Responding to customer service requests
– Complying with legal obligations

4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

– With service providers who assist in our business operations
– To comply with legal requirements or respond to lawful requests
– In connection with a merger, sale, or acquisition of our company

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to:

– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in Section 10.

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Ideal Air
1673 Radisson Rd NE
Blaine, MN 55449

Email: info@idealheatingandairmn.com
Phone: (651) 707-6007